Reviews

EchoMBR | Farber Coachworks Express

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Overall Performance

Independently verified Key Attribute Index (KAI) based on verified customer post-repair feedback.

Performance Profile

Detailed Score Breakdown

Best (95-100%) Good (90-94%) Focus Area (<90%)
86
FRFT Fix Right First Time
91
Advocacy Customer Recommendation
94
Quality Repair Quality
97
Staff Professionalism
86
Informed Communication
100
On Time Ready On Promise Date
100
Clean Vehicle Cleanliness
86
Inspect Opportunity to Inspect
View EchoMBR Awards Criteria