Reviews

EchoMBR | Grand Tech Auto

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Overall Performance

Independently verified Key Attribute Index (KAI) based on verified customer post-repair feedback.

Performance Profile

Detailed Score Breakdown

Best (95-100%) Good (90-94%) Focus Area (<90%)
100
FRFT Fix Right First Time
93
Advocacy Customer Recommendation
94
Quality Repair Quality
97
Staff Professionalism
85
Informed Communication
100
On Time Ready On Promise Date
95
Clean Vehicle Cleanliness
100
Inspect Opportunity to Inspect
View EchoMBR Awards Criteria